💳 Universal Credits

Understanding Universal Credits and Quota Consumption

📋 Overview Universal Credits is a flexible billing model in Search Atlas that pools usage across features into a single credit balance. This article explains what to expect regarding quota consumption and what to have ready if you need help switching to a Universal Credits plan or understanding your usage. 🔢 What to Know About Quota Consumption Credit consumption depends on your specific account, plan, and the features you are using. Because rates and eligibility vary by account, the most reliable way to get accurate figures for your workspace is to contact the support team directly. When reaching out, have the following ready: - Your current plan name - The features you have been using (for example, content generation, site audits, or AI-powered tools) - The approximate dates and times of any usage you want to clarify or dispute - Your current credit balance if you are able to locate it in your account 🔄 Switching to a Universal Credits Plan If you are on a standard plan and want to move to a Universal Credits plan, eligibility and terms depend on your specific account configuration. Custom deals, grandfathered pricing, and active promotions can all affect how and when a switch takes effect. Before requesting a change, prepare the following information so the team can assist you accurately: 1. Your current plan name 2. The Universal Credits tier you are interested in moving to 3. Any active custom deal, promotional pricing, or add-ons on your account 4. Your preferred effective date for the switch ⚠️ Account-Specific Considerations Because quota balances, eligibility rules, and plan-switching timelines differ by account, there is no single answer that applies to all workspaces. A member of the support team can review your specific account details and provide accurate guidance on credit rates, switching terms, and any impact to your existing balance or promotions. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.

⚡ Universal Credits Migration and AI Premium Usage Explained

🔍 What Are Universal Credits? Universal Credits (UC) is Search Atlas's unified billing model that replaces feature-specific quotas with a single, flexible credit pool. Instead of managing separate limits for each tool, your credits are shared across the platform — giving you more control over how you use your plan. 🗓️ Can I Switch to Universal Credits Before My Billing Cycle? Yes. You can request a migration to Universal Credits at any time — you do not need to wait for your next billing cycle. Because migration involves account-level adjustments, our support team handles this process on your behalf. When reaching out, please have the following ready: - Your account email and current plan name - Confirmation that you would like to migrate to Universal Credits - Any questions about how your existing usage will be handled during the switch 🤖 How Are AI Premium Credits Consumed? AI Premium features, including LLM Visibility tools, consume credits as part of your plan. Consumption is dynamic, meaning the number of credits used depends on the specific action performed and the volume of data processed. For a precise breakdown of how AI Premium usage is tracked on your account, our support team can review the details with you. ➕ Can I Buy More LLM Visibility Spots? Yes, it is possible to purchase additional LLM Visibility spots. Because this involves account-level quota adjustments, please reach out to our support team to request this. When contacting support, have the following information ready: - Your account email and plan name - The number of additional LLM Visibility spots you need - Any relevant details about your current usage or quota limits A team member will assist you with the purchase and ensure the additional spots are applied to your account promptly. 📊 How to Monitor Your Universal Credits Usage After migrating to Universal Credits, you can track your consumption within the platform. For a detailed summary of credits available, credits used, and how they are allocated across features, our support team can provide a quota summary tied to your account. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ Universal Credits Migration and AI Credit Consumption Explained

🔍 What Are Universal Credits? Universal Credits (UC) is Search Atlas's unified credit system that replaces individual tool-based quotas. Instead of managing separate limits for each feature, a single pool of Universal Credits covers your usage across the platform — including AI-powered tools and LLM Visibility tracking. 📅 Can I Switch to Universal Credits Before My Next Billing Cycle? Yes. You can request a migration to Universal Credits at any time — you do not need to wait for your billing cycle to reset. Migration is account-wide, meaning all features on your account will consume from your Universal Credits pool once switched. Because the specifics of how a UC migration is applied to your account — including any billing adjustments or promotion carryovers — depend on your current plan configuration, our team will need to carry out this change on your behalf. When reaching out, please have the following ready: - Your account name or registered email address - Your current plan name - The date you would like the migration to take effect - Any active promotions or add-ons on your account (for example, unlimited-quota features or LLM Visibility spots) 🤖 How Do AI Premium Credits Work Under Universal Credits? AI-powered features — such as AI content generation, keyword research with AI, and LLM Visibility — consume AI Premium credits, which are drawn from your Universal Credits balance. The number of credits deducted depends on the specific tool and the volume of output generated. If you have questions about how a specific AI action is affecting your credit balance, please contact our team directly with your account details and the tool or action in question so we can investigate and clarify the exact consumption for your plan. 📡 Can I Buy More LLM Visibility Spots? Yes. LLM Visibility spots can be added to your account. Because spot purchases and their effect on your credit balance are handled at the account level, please reach out to our team with the following information: - Your account name or registered email address - The number of additional LLM Visibility spots you need - Your current plan details Our team will confirm availability, pricing, and next steps for adding spots to your account. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. What happens to credits you already purchased When your account migrates to Universal Credits: - Monthly plan quotas fold into your Universal Credits pool (your plan's UC allocation applies from migration). - Recurring top-ups and add-ons are consolidated into a single Universal Credits subscription at the same monthly amount. - One-time credits you purchased are preserved and remain available after the migration — they are not removed or converted away. - Quotas for features that are not UC-eligible remain active as standard quotas.

💡 Switch to Universal Credits: Eligibility and Migration Guide

🔍 What Are Universal Credits? Universal Credits (UC) is Search Atlas's modern billing system that replaces the legacy per-product quota model. Instead of managing separate limits for each tool, you draw from a single shared credit pool across all platform features — giving you more flexibility and control over how you use your plan. ✅ Am I Eligible to Switch? Eligibility for migrating to Universal Credits depends on your current account and billing type. Not all accounts have the migration option available — eligibility is determined on the backend based on your plan configuration. If you are unsure whether your account is eligible, contact our support team and they will confirm your eligibility status and assist you with the migration process. ⚙️ How the Migration Works The switch to Universal Credits involves converting your existing per-product quotas into a Universal Credits balance. The migration is managed on the backend by our team, and your support agent will walk you through what to expect during the transition. Once migrated, all platform tools draw from your shared UC pool instead of individual quotas, giving you unified control over your credit usage across features. 📊 When Should I Consider Switching? Here are the key factors to consider before deciding when to switch: - Remaining quotas: Your existing per-product quota will be converted to Universal Credits as part of the migration process. Your support agent can clarify how the conversion will apply to your specific account. - Workflow impact: After migration, all tools share a single pool. If you heavily use one specific tool, consider how your UC balance will support that usage pattern. - Timing: We recommend reviewing your current usage patterns before committing to the switch and asking your support agent any questions about timing or credit conversion beforehand. 🛠️ How to Request the Switch Because Universal Credits migration is managed on the backend and eligibility varies by account, the process is initiated with the help of our support team. When reaching out, please have the following ready: - Your Search Atlas account email or project name - Your current plan type (if known) - Any questions about timing or credit conversion you would like clarified before the switch If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. What happens to credits you already purchased When your account migrates to Universal Credits: - Monthly plan quotas fold into your Universal Credits pool (your plan's UC allocation applies from migration). - Recurring top-ups and add-ons are consolidated into a single Universal Credits subscription at the same monthly amount. - One-time credits you purchased are preserved and remain available after the migration — they are not removed or converted away. - Quotas for features that are not UC-eligible remain active as standard quotas.

💳 Understanding Universal Credits and Hyperdrive Bonuses

💡 What are Universal Credits? Universal Credits (UC) are a shared credit balance that can be used across eligible Search Atlas tools. When your account uses UC, activity in one tool may reduce the balance available to other tools. This can feel different from standard mode, where tools may show separate quotas or limits. If your account was moved to UC, the limits and balances you see may therefore change. 📊 How credit consumption works Eligible actions consume credits from your available UC balance. The amount depends on the tool, action, and account configuration. Some actions may use fractional credits, so the displayed balance can change by less than one credit. - Website Studio, Site Explorer, and URL Indexer may use the same shared balance. - Hyperdrive activity can consume Hyperdrive credits or applicable top-up credits, depending on your account setup. - Usage in one product can affect the remaining balance shown in another product. - Displayed quotas and balances may update after usage is processed. 🚀 How the Hyperdrive bonus works Some promotions include recurring Hyperdrive credits with a 30% bonus. The bonus is available only when the account meets the promotion’s eligibility and billing conditions. It is not automatically available to every UC customer. If your account qualifies, the recurring grant should appear in the relevant billing, credits, or Hyperdrive usage area for each eligible cycle. Promotional credits may have separate rules, expiration dates, or usage restrictions. 🔍 How to verify your bonus 1. Open the account’s billing or credits area in Search Atlas. 2. Check whether the account is in Universal Credits mode. 3. Review the current and next credit-cycle details. 4. Look for a recurring Hyperdrive grant and confirm whether the 30% bonus is included. 5. Compare the granted amount with your plan and promotion terms. 6. Review recent usage to identify which tools consumed the balance. If the bonus is not shown, do not assume it was applied based only on a quota limit. The account’s credit ledger and promotion details are the best indicators of eligibility and grant status. ⚠️ Why limits may appear unexpectedly After moving to UC, previously separate quotas may become shared. This can make you reach a limit sooner than expected, even if your overall plan has not changed. A promotion may also grant credits to a specific mode or product, so the credits might not be usable for every UC action. Balances can also change at the start of a new cycle. Unused promotional or bonus credits may not carry over unless the promotion explicitly allows it. 🛠️ What to do if the balance looks wrong - Refresh the credits or billing page and check the current cycle. - Confirm that you are viewing the correct workspace and account. - Review usage across all UC-enabled tools. - Check the promotion’s eligibility, renewal, and expiration terms. - Record the displayed balance, cycle dates, and affected tool before contacting support. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

How to Find Your Universal Credits Balance

How do I check my Universal Credits balance? Universal Credits (UC) are a shared credit balance used across eligible Search Atlas tools. To see your current balance: 1. Log in to your Search Atlas account. 2. Look for the Universal Credits indicator in the platform header. 3. Click it to open the balance details, which show your remaining credits. You can also open Billing → Plans & Top-ups; accounts on UC billing see a Universal Credits panel there with balance details. What consumes my Universal Credits? Eligible actions across tools consume from the same shared balance — so usage in one product (for example Website Studio, Site Explorer, or URL Indexer) reduces the balance shown in another. The amount consumed depends on the tool, the action, and your account configuration. When does my balance refresh? Your plan's UC allocation renews on your billing date, shown under Billing → Services as "Renews [date]". My balance looks wrong If the balance does not match your expectations after following the steps above, contact us via live chat with the balance you see and the action you ran, and we will verify it against your account.