📋 Review Your Current Charges
Before upgrading, check what you currently pay for. In the example our support team reviewed, the customer was on a Pro plan with multiple OTTO Site add-ons and AI Quota add-ons, totaling about $1,185 per month.
🎯 Understand the Agency Plan Benefits
The Agency plan costs $999 per month and includes up to 10 OTTO Sites and higher AI quotas. If you manage more than 10 sites, you will still need extra OTTO Site add-ons for each site beyond the included 10.
⚠️ Why the Upgrade Preview Shows a Higher Total
When you start the upgrade, the preview may show a combined amount (e.g., $1,785) because the new Agency plan is being added on top of your existing add-ons. This is not the final charge — it means your old add-ons are still attached and will bill alongside the Agency plan unless you remove them.
✂️ Remove Redundant Add-Ons
- Open the Billing page in your Search Atlas dashboard.
- Locate the Add-Ons section.
- Identify any OTTO Site or AI Quota add-ons that are now covered by the Agency plan.
- Click Remove or Cancel next to each redundant add-on.
- Confirm the removal.
✅ Complete the Upgrade
After removing the unnecessary add-ons, finish the Agency plan upgrade. Your new monthly total should reflect only the $999 Agency plan plus any extra OTTO Site add-ons you still need for sites beyond the included 10.
🔍 Verify Your Final Invoice
Check your next invoice to confirm the charge matches the Agency plan price plus any legitimate extra add-ons. If the amount looks incorrect, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.