📋 Consolidate the questions and answers
Gather the questions and answers shared in the relevant conversation or team discussion and bring them together in one place.
🔎 Cross-reference the knowledge base
Check whether the information for each question is already available in the knowledge base.
✏️ Update the shared file
Update the file with the information currently known, including which questions and answers are already covered in the knowledge base and which are not.
💬 Get help
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.