## **📋 Consolidate the questions and answers**

Gather the questions and answers shared in the relevant conversation or team discussion and bring them together in one place.

## **🔎 Cross-reference the knowledge base**

Check whether the information for each question is already available in the knowledge base.

## **✏️ Update the shared file**

Update the file with the information currently known, including which questions and answers are already covered in the knowledge base and which are not.

## **💬 Get help**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be instantly connected with a member of our team.