🔍 What causes these issues?
Generated articles may occasionally contain extra spaces, unusual paragraph breaks, or stop before the content is complete. This is a known issue (GitLab issue 576) that has been reported when generating articles or blog posts in Content Genius. Our team is aware of it and it is being investigated.
✍️ What to do while this is being investigated
If you encounter spacing problems or incomplete content in a generated article, the following general steps may help while a fix is in progress:
- Try generating the article again with a more focused or specific topic request.
- Review the output immediately after generation to identify any missing sections or formatting problems.
- If the article ends abruptly, consider generating it in smaller sections rather than all at once, then combine the reviewed sections manually into a final draft.
- Manually clean up any extra spaces, empty paragraphs, or duplicate line breaks directly in the editor before publishing.
✅ Check before publishing
- Confirm the introduction and conclusion are present.
- Make sure every heading has supporting content.
- Remove placeholder text and unfinished sentences.
- Review facts, links, keywords, and formatting manually.
📋 When escalating to support
If the issue persists, please have the following ready so our team can investigate quickly:
- The exact topic or prompt you entered when generating the article.
- A description of what went wrong (e.g., where the content cut off, what spacing looked like).
- The date and approximate time the generation was attempted.
- A screenshot or copy of the incomplete or incorrectly formatted output.
💬 Need more help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.