Some users have received an email presented as a formal copyright infringement notice related to the Search Atlas SEO WordPress plugin (also referred to as "Metasync"). This article confirms the status of these emails and outlines the recommended steps.
🔍 How to Recognize This Email
The email typically has these characteristics:
- It is presented as a formal DMCA / Federal Copyright Infringement notice and cites copyright law.
- It claims the Metasync ("Search Atlas SEO") WordPress plugin contains the sender's copyrighted code, distributed without authorization.
- It references legal statutes and a pending court case, and threatens a large monetary damages claim.
- It demands that you remove or disable the plugin from your website.
- It asks you to identify the company or person who provided or sold you the plugin.
- It includes the sender's personal contact details (email, phone, address, and website).
⚠️ Is It Legitimate?
No. Search Atlas has confirmed that this notice is not legitimate. It is a known scam targeting websites that use the Search Atlas SEO / Metasync WordPress plugin. Our legal team is already involved and is actively handling this at the company level.
✅ What to Do
No action is required on your end. Specifically:
- Do not respond to the sender.
- Do not remove the plugin.
- Do not make any changes to your website.
- Block the sender and disregard the notice entirely.
🔗 Reporting Follow-Up Messages
If you receive any follow-up communications related to this notice, forward them to our Intercom chat (click the messenger icon — type Human Teammate when Voodoo responds to reach a human agent), and we will make sure they are routed to our legal team.
🤝 In Short
This notice is a known scam, not a genuine legal claim, and your website and plugin are fine to keep running exactly as they are. There's nothing you need to fix or remove — just block the sender, ignore the message, and forward any further contact to us so our legal team can handle it. We've got you covered.