This article covers OTTO crawl behavior, schema deployment, technical SEO automation, indexing requests, Knowledge Graph generation, and Local SEO reporting.

⚠️ Error 1: OTTO crawl shows "in progress" for hours without completing

What's happening: Large sites or sites with redirect chains can cause crawl timeouts.

Steps to try:

⚠️ Error 2: OTTO schema deployments are not appearing on the live site

What's happening: Schema is deployed via our content delivery layer. DNS propagation or caching on your site can delay visibility.

Steps to try:

⚠️ Error 3: Technical SEO fixes show as "applied" but are not live

What's happening: Fixes applied through OTTO require your CMS connection to be active. If the connection token expired, fixes queue but do not push.

Steps to try:

⚠️ Error 4: Site Audit not detecting new pages added after the last crawl

What's happening: OTTO crawls are scheduled — new pages are picked up on the next scheduled crawl, not immediately.

Steps to try:

⚠️ Error 5: OTTO on-page optimization pages not appearing after recrawl (only partial pages/fixes showing)

What's happening: After a recrawl, OTTO may detect all new pages in Site Audit, but the On-Page Optimizations section may only show fixes for a subset of pages (for example, 1 fix visible despite 17 pages detected). This is typically caused by a project processing issue on the backend that requires a manual reprocess.

Steps to try:

  1. First, trigger a recrawl: Left Sidebar → OTTO SEO → Site Audit → Overview (Website Overview) → Recrawl Site button
  2. Wait for the crawl to complete, then check Left Sidebar → OTTO SEO → Overview (OTTO Grader, Onpage Optimizations) to see whether the full page count is now reflected
  3. If the page/fix count still does not match the number of detected pages, click the Reprocess button on the OTTO project dashboard when it is available. If you do not see the button, or the count still does not match after the reprocess, contact Support through live chat and ask for a manual project reprocess
  4. Once the manual reprocess completes, refresh the OTTO dashboard and verify all pages now appear under On-Page Optimizations

⚠️ Error 6: Indexing requests not being submitted to Google

What's happening: Google Search Console must be connected and authorized for indexing requests to go through.

Steps to try:

⚠️ Error 7: Knowledge graph is not populating

What's happening: The knowledge graph requires your Brand Vault to have basic company information filled in.

Steps to try:

⚠️ Error 8: OTTO shows "No data" for a project that was previously working

What's happening: Projects with expired domain connections stop receiving data.

Steps to try:

⚠️ Error 9: Local SEO presentation reports

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Why do new pages show in Page Explorer but not in OTTO Automation after a recrawl?

The Site Audit crawl and OTTO reprocessing are two different processes. Running a Site Audit scan (recrawl) does not update your OTTO project. New pages can appear in Page Explorer while they do not yet appear in OTTO Automation.

For OTTO to pick up the new pages, the project needs to be reprocessed. There are two ways:

What if the Reprocess button is not available?

After a reprocess, the button becomes available again only after a cooldown. The dashboard shows when it will be available again (for example, in 2 hours). Come back once it is available and run it again.

Does changing the crawl frequency start a reprocess right away?

No. Changing the crawl frequency does not force an immediate run. Use the Reprocess button when it is available, or wait for the scheduled run.